Re: The Muck That Slows You Down
Posted: Oct 5, 2006 10:25 AM
> Garbage article. Sorry.
> It's like saying that what differentiates one building
> from another is what's above the ground -- therefore,
> let's outsource the building of the foundation, since it's
> not important and it doesn't distinguish your building
> from that of your competitors.
> I guess the logic is that since you care less about the
> foundation, you can let others do it for you, but since
> you care a lot more about what's above the ground, only
> you are good enough to do it "just right". That's
> In fact, while people are generally shallow and ignorant,
> and indeed ignore the foundation, the foundation is very
> important to the overall quality of the building. It's
> not just "very important". It's critical. If it works --
> no one notices. If it doesn't work, the failure is
> catastrophic and largely irrecoverable.
> This is a typical CEO myopia that is coupled with complete
> disregard for what people "in the trenches" do.
I don't think that is Bezos' point.
"The thing about this muck is, you have to do it, unfortunately, at the highest quality level. Because if you don't do all of these things that have nothing to do with your business at superb quality levels, your idea will never succeed... "
He's absolutely correct, so correct that there is very little you can do about the problem - other than have your own, good people heavily involved in it. Which is what you want to avoid.