Michael Cote
Posts: 10306
Nickname: bushwald
Registered: May, 2003
|
Cote is a programmer in Austin, Texas.
|
|
|
|
Some one else's management success story:
|
Posted: Sep 25, 2003 9:27 PM
|
|
Matthiesen said the primary benefit of using the ProactiveNet tool is its ability to determine root-cause analysis. In the past, if there were a high-severity outage and Supply Management Online went down, McKesson's operations team would determine which application was down and initiate a conference call including every division that played a part in maintaining that application. Using ProactiveNet, Pearson can isolate the problem to one or two groups.
Read: Some one else's management success story:
|
|