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Avoid Screaming Customer Management Protocol and Get More Sleep

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Matt Williams

Posts: 466
Nickname: aetherical
Registered: Feb, 2008

Matt Williams is a jack-of-all trades living in Columbus, OH.
Avoid Screaming Customer Management Protocol and Get More Sleep Posted: Dec 18, 2014 1:37 PM
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This post originated from an RSS feed registered with Web Buzz by Matt Williams.
Original Post: Avoid Screaming Customer Management Protocol and Get More Sleep
Feed Title: Ramblings
Feed URL: http://feeds.feedburner.com/matthewkwilliams
Feed Description: Musings of Matt Williams 		Latest Web Buzz Posts
Latest Web Buzz Posts by Matt Williams
Latest Posts From Ramblings

Screaming customers are the path to the dark side. Screaming customers lead to phone calls. Phone calls lead to upset managers. Upset managers lead to insomnia. — Yoda A recent survey from Enterprise Management Associates identified user phone calls, also known as Screaming Customer Management Protocol (SCMP), as the most common way — by a …

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