Michael
Posts: 1010
Nickname: targetp
Registered: Sep, 2004
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Michael is a leader of TargetProcess.com project
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Why Project Management Tool Demands Integrated Help Desk?
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Posted: May 10, 2007 3:57 AM
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This post originated from an RSS feed registered with Agile Buzz
by Michael.
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Original Post: Why Project Management Tool Demands Integrated Help Desk?
Feed Title: TargetProcess Blog
Feed URL: http://feeds2.feedburner.com/Targetprocess
Feed Description: Agile development and processes, project management, programming practices, patterns, XP(eXtreme Programming), SCRUM, Crystal, TargetProcess news, what else?
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Interesting question. No, we don’t want to create bloatware with thousands features, complex UI and 100MB installation package. We have clear goal – help agile teams to complete projects in the most efficient way. In fact I think Help Desk/Customers Area is one of the most important modules, it helps to manage customers feedback. And customers’ feedback is the MOST useful thing you can get to
Read: Why Project Management Tool Demands Integrated Help Desk?
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