James Robertson
Posts: 29924
Nickname: jarober61
Registered: Jun, 2003
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David Buck, Smalltalker at large
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Throwing away business
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Posted: Jan 5, 2004 4:54 PM
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This post originated from an RSS feed registered with Agile Buzz
by James Robertson.
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Original Post: Throwing away business
Feed Title: Michael Lucas-Smith
Feed URL: http://www.michaellucassmith.com/site.atom
Feed Description: Smalltalk and my misinterpretations of life
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Alls I can say to this article is -wow-. You work hard to get customers, then you throw them away as soon as they have a simple minor complaint. I don't intend to do business like that!
Read: Throwing away business
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