This post originated from an RSS feed registered with Ruby Buzz by Jonathan Weiss. Original Post: Amazon S3 Service Level Agreement Feed Title: BlogFish Feed URL: http://blog.innerewut.de/feed/atom.xml Feed Description: Weblog by Jonathan Weiss about Unix, BSD, security, Programming in Ruby, Ruby on Rails and Agile Development. Latest Ruby Buzz Posts Latest Ruby Buzz Posts by Jonathan Weiss Latest Posts From BlogFish

Finally:

Basically, we commit to 99.9% uptime, measured on a monthly basis. If an S3 call fails (by returning a ServiceUnavailable or InternalError result) this counts against the uptime. If the resulting uptime is less than 99%, you can apply for a service credit of 25% of your total S3 charges for the month. If the uptime is 99% but less than 99.9%, you can apply for a service credit of 10% of your S3 charges.

Very nice to see this shortly after the AWS presentation by Jeff Barr at the Berlin Ruby User Group. But I guess that for many people in big corporate settings this is not enough. But still, it's a start. And it makes selling AWS S3 as part of our solutions easier.

I'n now waiting for a EC2 SLA.

Get the details here.