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DevOps needs better product and user focus, maybe ITIL philosophy can help

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Michael Cote

Posts: 10306
Nickname: bushwald
Registered: May, 2003

Cote is a programmer in Austin, Texas.

DevOps needs better product and user focus, maybe ITIL philosophy can help

Posted: Sep 12, 2016 10:39 PM

This post originated from an RSS feed registered with Java Buzz by Michael Cote.
Original Post: DevOps needs better product and user focus, maybe ITIL philosophy can help Feed Title: Cote's Weblog: Coding, Austin, etc. Feed URL: https://cote.io/feed/ Feed Description: Using Java to get to the ideal state.	Latest Java Buzz Posts Latest Java Buzz Posts by Michael Cote Latest Posts From Cote's Weblog: Coding, Austin, etc.

In my experience, there is little mention of the customer at DevOps events. DevOps is seen, correctly, as a new and improved way to drive business value from software development, but the thinking feels very “bottom up”. There is huge willing to drive business value, but is there enough top-down, customer-first thinking? ITSM commentators seem … Continue reading

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