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by Michael Cote.
Original Post: The laundry list of AWS’s ITIL/ITSM stuff
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From William Fellows at 451: > AWS Managed Services (AMS) includes change management, provisioning and configuration management, event and incident management, security management, patch management, continuity management (backup/restore), and reporting, supported via APIs and AWS services. AWS Managed Services infrastructure building blocks include managed VPC within a specific AWS region; isolation of applications via subnets … Continue reading The laundry list of AWS’s ITIL/ITSM stuff
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