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by Daniel Berger.
Original Post: XML meets Telephony
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I came across a few new acronyms I hadn't seen before today - IVR, VXML and CCXML.
Apparently IVR is "Interactive Voice Response", a technology that automates interaction with telephone callers. VXML (aka VoiceXML) is a way of expressing automated voice services using XML. CCXML is the W3C standard markup language for controlling how phone calls are placed, answered, transfered, conferenced, and more.
Ok, so maybe it's the same old thing warmed over, but a job opening came up that deals with developing apps using this technology. It also uses some speech and voice recognition apps I never heard of before. But, they want web apps.
Maybe I could sneak in Ruby on Rails with its new, handy, builtin web services. :)
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