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Learn how you can perform a hard reset the HTC Cha Cha.

When installing to many apps on your phone it sometimes can cause the phone to crash or freeze up very regularly. You could try to uninstall some of the applications you are not using or you could reset your device to take it back to the default factory setting.

If you decided to do a restore then be aware that all your data on the device will be erased. So if you have an personal data such as music file, sound file, video, contacts, documents or photos, make sure that you have back them up first before you follow the below steps.

Here's how you can format your device:

Using the software menu

1. Go the Home screen.

2. Then select Menu.

3. Next select Settings.

4. Then select Privacy.

5. Next choose Factory Data Reset.

6. Then Select Reset Phone. If you want to erase the SD card too then ensure the checkbox Erase SD card is ticked.

7. Put in the password when prompt.

8. Now tap on Erase everything.

Using the hardware key

1. When your phone is frozen and you can access the software menu, then try to pull out the battery for a few seconds and place it back in.

2. Now press and hold the Down Volume key.

3. Then press and hold on the Power button until you see the device switch on.

4. An on-screen instruction shall appears, and offer you the options to Fastbook, Recovery, Clear Storage, and Simlock. Use the Down Volume key and select Clear Storage.

5. Next press the let go of the Power button. 

6. Confirm your choice by select Yes or No. Using the Volume key to make your selection.

Your HTC Cha Cha should now restore all its setting back the default factory setting and all the data on device is now wiped out.