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by Eric Wise.
Original Post: A Public Spanking For Nextel
Feed Title: Eric Wise
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Feed Description: Business & .NET
Dear Nextel,
Thank you very much for your online account system being non-functional for the last 3 weeks so I couldn't pay my final bill.
Also thank you for having a phone bill pay system that seemingly does not recognize my account number.
In addition, I would like to thank you for a machine calling my house several times a day, waking my baby, and leaving an automated message about my account status that asked me to call a number with a pin that was not found.
Finally, I would like to thank you for a customer service line that kept me on hold for over 15 minutes without speaking to a human being.
I am mailing my payment via snail mail, the only payment besides my rent I make manually. Needless to say I will never again use a nextel service.
Sincerely,
Eric Wise
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