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A good read.

The six billion people of the world can be divided into two groups:

1. People who know why every good software company ships products with known bugs.
2. People who don't.

Those of us in group 1 tend to forget what life was like before our youthful optimism was spoiled by reality. Sometimes we encounter a person in group 2, perhaps a new hire on the team or even a customer. They are shocked that any software company would ever ship a product before every last bug is fixed.

Now playing: Rush - The Twilight Zone