"Almost everyone who does a first offshore (job), has a problem, says
Travis. The second and third attempts gradually get better. The culprit
is often a bad process at home.
Many IT managers have poor processes at their internal installations
that manage to perform well even though the IT people may be operating
in an ad hoc manner, he says. This situation, however, is a recipe for
disaster when operations are moved offshore."
From Market Research Firm Touts Outsourcing's Cost-Savingshttp://www.techweb.com/wire/story/TWB20031031S0010,
Duh
Question: how much more cost-effective would it be to just fix your processes first?
True story: A retail video rental company has an offshore team working on a new point-of-sale system. There are 70 programmers in India, and the project is scheduled to take 9 months
opinion: fix your domestic processes and a team of 10 could build the same system in 6 months