Many companies recognise the human capital they host, i.e. their employees and their knowledge, talents and expertise, but they fail to unleash the social capital of their employees' collective knowledge and the effectiveness of jelled teams.
Companies need to invest in creating a sociable working environment where friendly, respectful and trusting relationships between people are nurtured so that individuals voluntarily subordinate their personal goals and associated actions to those of their team and the wider organisation.
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