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by James Robertson.
Original Post: Enterprisey Defined
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Robert Scoble misses this point: unlike consumer software, where sex appeal is critical to attracting a commercially-viable audience, enterprise software has a different set of goals.
Enterprise software is all about helping organizations conduct their basic business in a better, more cost-effective manner. In software jargon, it’s intended to “enable core business processes” with a high degree of reliability, security, scalability, and so on. These aren’t sexy, cool attributes, but are absolutely essential to the smooth running of businesses, organizations, and governments around the world.
Hmm - iTunes and Amazon process millions of dollars worth of transactions, and yet they both manage to be easy - and *gasp* - fun *gasp* - to use. I guess Michael Krigsman subscribes to this theory of software:
If it was hard to write, it should be hard to use
Can we push people like Krigsman aside, and get some people who understand ease of use instead?