I noted a few days ago that Creative was trying to irritate its customers by threatening a developer who - unlike Creative themselves - was providing a solution for people using Vista. Well, it seems that someone at Creative realized that there was no upside to this policy, so they've backed down - The Register received this from them:

We have read the strong feedback about Creative's forum post regarding driver development by daniel_k and other outside parties. Creative's message tried to address our concern about the improper distribution of certain software, which is the property of other companies. However, we did not make it as clear as we would have liked that we do support driver development by independent third parties.

The huge task of developing driver updates to accommodate the many changes in the Vista operating system and the extensive testing required, including the lengthy Vista certification requirements for audio, makes it very difficult for Creative to develop updates for all past products.

Outside developers have been very helpful to Creative and our customers by developing updates for many of our Sound Blaster products, and we do support and appreciate these efforts. This however does not extend to the unauthorized distribution of other companies' property.

We hope to work out a mutually agreeable method for working with daniel_k in supporting his efforts in driver development. Going forward, we are committed to doing a better job of working more closely with third parties to support their development for our products and our customers.

The problem is, that helpful tone doesn't match the obnoxious message that the developer in question says he's been getting (see the story for that). As I've said before, lawyers are now part of your PR group, whether they like it or not. Sending out a threatening legal letter may well not be the end of a problem, as it would have been a decade ago - it could be the beginning of a very big, public, and damaging black eye.

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