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by James Robertson.
Original Post: The Summary on Microsoft
Feed Title: Cincom Smalltalk Blog - Smalltalk with Rants
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Feed Description: James Robertson comments on Cincom Smalltalk, the Smalltalk development community, and IT trends and issues in general.
Rob Fahrni sums up Microsoft's stance with customers:
So, you have the Vista debacle, iPod rules the roost, the Yahoo! acquisition is going well, and now you're going to shut down people who legally purchased music from you? Wow.
I think their customer service story could be stated as "And the horse you rode in on..."
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