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AT&T stupidity and International calls

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James Robertson

Posts: 29924
Nickname: jarober61
Registered: Jun, 2003

David Buck, Smalltalker at large
AT&T stupidity and International calls Posted: Nov 21, 2008 4:38 PM
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This post originated from an RSS feed registered with Agile Buzz by James Robertson.
Original Post: AT&T stupidity and International calls
Feed Title: Michael Lucas-Smith
Feed URL: http://www.michaellucassmith.com/site.atom
Feed Description: Smalltalk and my misinterpretations of life
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So an Aussie moves to the USA and gets himself a funky iPhone. AT&T must be the provider unless you do some hackery. New to the country, no credit rating - they'll sell me a phone but only if I put down a $500 deposit. Okay, I say, and I get myself a very cool iPhone. I'm happy.

Yesterday I decided I'd like to call Australia. I can do this from Skype but I thought I'd call from my iPhone instead. No sir, you must first enable international dialing... so I rang up support and they put me through to the international dialing enabling person.. who told me I can't do it until I've had my service with them for 90 days. Ahem, I haven't even been in the *country* for 90 days yet.

They can work around this, they say, but alas, they cannot do it for me because I had no credit rating and had to put down a deposit... uhm... so you're telling me someone who can fork out $500 as a deposit and wants to waste money calling long distance isn't someone you're going to provide access to? are you guys mad?

Jerks... well, I can wait until next month and my 90 days will be up, but I'm still annoyed at them, so I'm writing this blog post! let this be a lesson to you idiots, don't piss off your customers with stupid policies! especially if they ring up with an Aussie accent asking to have access to call Australia.

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