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Be your users' best friend

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Simon Baker

Posts: 1022
Nickname: sjb140470
Registered: Jan, 2006

Simon Baker is an independent consultant, agile coach and scrum master
Be your users' best friend Posted: Jan 10, 2010 11:50 AM
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This post originated from an RSS feed registered with Agile Buzz by Simon Baker.
Original Post: Be your users' best friend
Feed Title: Agile In Action
Feed URL: http://feeds.feedburner.com/AgileInAction
Feed Description: Energized Work's blog.
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Frankly I'm tired of manifestos. It's not that any of them are bad. They are well intentioned and usually well formed but they're too open to interpretation. And I, like anyone else, have my own interpretations. That said I'm grateful to Alisatir Cockburn and those involved for writing down a manifesto for users.

UX has always interested me and, for the last year or so now, we've been working with an increasingly user-focused approach applying iterative development to grow better user experiences. I've wanted something simple that I could chant in my head to remind myself that we're here to 'please' users and the manifesto prompted me into action. So, here's my de-manifesto'ed user chant:

As a user I want a product that:
  • solves my problems
  • works reliably
  • evolves as my needs evolve
  • enables me to work effectively
  • lets me see my job getting done
  • I enjoy using
  • occasionally delights me

Read: Be your users' best friend

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