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Does Your Customer Feel Delighted?

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Franco Martinig

Posts: 5631
Nickname: martinig
Registered: Apr, 2003

Scrum Expert
Does Your Customer Feel Delighted? Posted: May 6, 2013 11:07 PM
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This post originated from an RSS feed registered with Agile Buzz by Franco Martinig.
Original Post: Does Your Customer Feel Delighted?
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Today’s market is rapidly changing. Equipped users no longer accept or buy tools not reflecting perfectly their needs and buy instead “+1” recommended products providing “delight factor”. Typical company introduces structured and hierarchical organization in order to deal with complex task decomposition. We have horizontal silos in separate Sales or Market, R&D and Operations units, [...]

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