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by James Robertson.
Original Post: The Dishwasher watch continues
Feed Title: Cincom Smalltalk Blog - Smalltalk with Rants
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I posted awhile back on our dishwasher woes; the parts that the tech needed finally arrived today. So it was back to the phone, to see if there would be any way to get a tech in before next Friday. After navigating their truly annoying voice response system yet again, I finally got a real person. Not that it helped a lot; the best I could get was a promise to put me into a "if anyone cancels we'll call you" queue.
Now, I understand that they have other people waiting. On the other hand, the original trouble call was on December 27th, and I told them the next day which parts the tech should have with him. The whole thing is just irksome, and doesn't fill me with warm fuzzies about future Sears purchases. Heck, A goodly part of the reason I bought a GameCube rather than a PlayStation2 was this mess I commented on last month.