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Should you always do what the customer wants?

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Simon Baker

Posts: 1022
Nickname: sjb140470
Registered: Jan, 2006

Simon Baker is an independent consultant, agile coach and scrum master
Should you always do what the customer wants? Posted: Dec 1, 2007 3:31 PM
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Original Post: Should you always do what the customer wants?
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If the customer says he doesn't want "perfect code", he's happy to take low quality code as long it does what he wants it to do, what do you do? We're here to deliver what the customer wants, right. So, do you cut corners on quality? I wouldn't. I'd want to understand the customer's thinking and if it turns out that it's short-term thinking ("I want the cheapest solution so I don't care about quality"), or it's ignorance or plain old stupidity, I'd walk away. My conscience wouldn't permit me to compromise the quality of my work.

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